Privacy Policy

Last updated: April 7, 2026

Verby ("we," "our," or "us") is operated by Syntrix LLC. This Privacy Policy explains how we collect, use, and protect your information when you use the Verby desktop application and the verbyai.com website.

What We Collect

Voice recordings: When you use Verby, your voice is recorded temporarily and sent to our speech recognition provider (OpenAI Whisper) for transcription. Voice recordings are processed in real time and are not stored after transcription is complete. We do not retain audio files.

Transcribed text: Your transcribed text is sent to an AI language model (OpenAI or Anthropic) for cleanup, formatting, or email generation, depending on the mode you selected. Processed text is delivered to your device and is not stored on our servers after delivery.

Account information: If you subscribe to Verby Pro, we collect your email address and payment information through Stripe, our payment processor. We do not store credit card numbers directly. Stripe's privacy policy governs how they handle payment data.

Usage analytics: We use Vercel Analytics on verbyai.com, which collects anonymous page view data. No cookies are used. No personal information is collected through analytics.

What We Do NOT Collect

• We do not collect or store your voice recordings after transcription
• We do not read, store, or analyze the content of your emails, messages, or prompts
• We do not track which applications you use Verby with
• We do not sell, share, or trade your personal information with third parties
• We do not use first-party cookies to track you across the web (see Cookies & Tracking Technologies below for details on third-party pixels we use for advertising)
• We do not collect information from your clipboard, files, or other applications

How Your Data Flows

Here is exactly what happens when you use Verby:

• You speak — your voice is captured by your microphone
• Audio is sent — to OpenAI's Whisper API over an encrypted (HTTPS) connection for transcription
• Text is processed — the transcription is sent to an AI model for cleanup or enhancement
• Result is delivered — the processed text is sent back to your device and injected at your cursor
• Nothing is stored — the audio and text are discarded after processing

All data transmission uses HTTPS encryption. Your voice and text pass through third-party AI services (OpenAI, Anthropic) for processing. These services have their own privacy policies and data retention practices. We recommend reviewing them if you have concerns about sensitive information.

Third-Party Services

• OpenAI — speech recognition (Whisper) and text processing. Privacy Policy
• Anthropic — AI text processing (Claude). Privacy Policy
• Stripe — payment processing for Pro subscriptions. Privacy Policy
• Vercel — website hosting and anonymous analytics. Privacy Policy
• Meta (Facebook) — advertising pixel for conversion tracking and retargeting. Privacy Policy
• Reddit — advertising pixel for conversion tracking and retargeting. Privacy Policy

Cookies & Tracking Technologies

Our website uses third-party tracking pixels provided by Meta (Facebook) and Reddit to help us understand how visitors interact with our site, measure the effectiveness of our advertising campaigns, and reach people who may be interested in Verby.

Meta Pixel (Facebook): We use the Meta Pixel on verbyai.com to track page views and conversion events (such as downloading Verby). This pixel may place cookies in your browser and collect information such as your IP address, browser type, and pages visited. Meta uses this data to deliver targeted advertising on Facebook and Instagram and to provide us with analytics about our ad performance.

Reddit Pixel: We use the Reddit Pixel on verbyai.com to track page visits and conversion events. Similar to the Meta Pixel, it may place cookies and collect browsing data to enable retargeting and campaign measurement on Reddit's advertising platform.

What these pixels collect: These third-party pixels may collect your IP address, browser and device information, pages visited on our site, and conversion actions (such as clicking a download button). This information is sent to Meta and Reddit, respectively, and is subject to their privacy policies.

How to opt out: You can limit or prevent tracking by these pixels in several ways:

• Use your browser's built-in cookie settings to block third-party cookies
• Enable "Do Not Track" in your browser settings
• Install a browser extension such as uBlock Origin or Privacy Badger
• Opt out of Meta's ad targeting at facebook.com/adpreferences
• Opt out of Reddit's ad personalization in your Reddit privacy settings
• Use the industry-wide opt-out tool at optout.aboutads.info

Data Security

We take reasonable measures to protect your information. All network communication uses TLS/HTTPS encryption. The Verby application runs locally on your computer, and your audio is only transmitted during active dictation. We do not maintain databases of user content.

Children's Privacy

Verby is not intended for use by children under 13. We do not knowingly collect personal information from children under 13.

Your Rights

Since we do not store your voice recordings or transcribed text, there is no user content to request deletion of. If you have a Pro subscription, you can manage or cancel it through your billing portal, or contact us at support@syntrixdev.com and we will remove your email and cancel your subscription.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of Verby after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how Verby handles your data, contact us at support@syntrixdev.com.